Reaching Sales, Support, & the Community

For more information, please use these resources. When you have questions, your best source of help is the Tilos Community.

Trimble Tilos Community

Search for the latest content, ask a question, see answers to other user questions, start a discussion, or post your own helpful content.
https://community.trimble.com/community/find-answers/civil-engineering-and-construction/scheduling

Technical Support Hotline

• Hours:

  • Monday to Thursday: 08.30 am - 5:30 pm (GMT +1)

  • Friday: 08.30 am - 1:00 pm (GMT +1)

• Phone: +49 721 - 4647 - 2829 (Europe)

• Email: tilos@trimble.com or fill out the form on the Trimble Civil Design & Engineering Product Support page.  

When contacting the hotline, please be prepared with the following information:

• Your software product ID

• Your company name and address

• The current software version

• Which operating system (OS) you are working on and the assigned User Rights

Sales and Product Information

• Europe phone: +49 721 - 4647 - 2829

• Americas phone: (937) 245-5154

• Americas toll-free phone: (800) 361-1249

• Web site: https://construction.trimble.com/products-and-solutions/Tilos