Reaching Sales, Support, & the Community
For more information, please use these resources. When you have questions, your best source of help is the Tilos Community.
Trimble Tilos Community
Search for the latest content, ask a question, see answers to other user questions, start a discussion, or post your own helpful content.
https://community.trimble.com/community/find-answers/civil-engineering-and-construction/scheduling
Technical Support Hotline
Hours:
Monday to Thursday: 08.30 am - 5:30 pm (GMT +1)
Friday: 08.30 am - 1:00 pm (GMT +1)
Phone: +49 721 - 4647 - 2829 (Europe)
Email: tilos@trimble.com or fill out the form on the Trimble Civil Design & Engineering Product Support page. Â
When contacting the hotline, please be prepared with the following information:
Your software product ID
Your company name and address
The current software version
Which operating system (OS) you are working on and the assigned User Rights
Sales and Product Information
Europe phone: +49 721 - 4647 - 2829
Americas phone: (937) 245-5154
Americas toll-free phone: (800) 361-1249